Medicare help with a friendly voice

Medicare made simpler, one friendly conversation at a time

Turning 65, retiring or just unsure where to start? A licensed Better Medi Care advisor will listen, answer your questions in plain language and help you understand the coverage choices available to you.

See How It Works
  • Licensed Medicare advisors
  • Plain-language answers
  • Open 8 a.m. - 8 p.m., 7 days

A friendly reminder about drug coverage

If you go 63 days or more in a row without creditable prescription drug coverage after you first become eligible, you may owe a Part D late enrollment penalty when you do sign up. Creditable coverage is drug coverage expected to pay at least as much as standard Medicare drug coverage.

How it works

Three easy steps, no pressure

We keep things relaxed. You set the pace, and we make sure every question gets a clear answer.

  1. 1

    Tell us a little about you

    Fill out a short form with your name and the best way to reach you. It only takes a minute.

  2. 2

    Chat with a licensed advisor

    We call at a time that suits you, listen to what matters most and explain how Medicare works for your situation.

  3. 3

    Decide with confidence

    Take the time you need. When you are ready, your advisor can help you with the enrollment steps.

Eligibility

You may be able to enroll if you...

Life changes often open a door to new Medicare choices. If any of these sound like you, it's a good time to talk.

  • Turning 65

    You are turning 65 soon or just had your 65th birthday

  • Special Enrollment

    You are 65+ and qualify for a special enrollment period

  • Medicare and Medicaid

    You have both Medicare and Medicaid (dual eligible)

  • Recently Moved

    You moved to a new area or state

  • Losing Coverage

    Your employer or retiree health coverage is ending

  • Chronic Condition

    You live with a chronic health condition

  • Under 65 with a Disability

    You have received disability benefits for 24 months or more

  • Widow or Widower

    Your late spouse was entitled to Social Security

Mark your calendar

Medicare enrollment dates, explained

Medicare has set windows for signing up and making changes. Here's a quick guide to each one.

IEP7 months around your 65th birthday

Initial Enrollment Period

Your first chance to sign up for Medicare:

  • Starts 3 months before the month you turn 65
  • Includes your birthday month
  • Ends 3 months after your birthday month
  • Signing up on time helps you avoid late penalties
AEPOctober 15 - December 7

Annual Enrollment Period

Each fall, you can:

  • Move from Original Medicare to a Medicare Advantage plan
  • Switch from one Medicare Advantage plan to another
  • Return to Original Medicare
  • Join, switch or drop a Part D drug plan
OEPJanuary 1 - March 31

Medicare Advantage Open Enrollment

If you have a Medicare Advantage plan, you can:

  • Switch to a different Medicare Advantage plan
  • Leave your plan and return to Original Medicare
  • Add a Part D plan if you return to Original Medicare
  • Make one change during this window
SEPAfter a qualifying life event

Special Enrollment Periods

You may qualify for an SEP if you:

  • Move to an area with different plan choices
  • Lose employer or union health coverage
  • Qualify for Medicaid or Extra Help
  • Have certain chronic conditions

Why people call us

Help that feels like talking to a neighbor

Medicare has a lot of moving parts. We slow it down, skip the jargon and stay with you until it makes sense.

Licensed and caring

Every advisor is licensed and trained to explain Medicare clearly and kindly.

No jargon

We translate the alphabet soup of Parts A, B, C and D into everyday words.

Your pace

No rush and no pressure. Ask as many questions as you like.

Here 7 days a week

Reach us from 8 a.m. to 8 p.m., weekends included.

Kind words from our callers

A few notes from people we've helped get comfortable with Medicare.

"I put off Medicare for months because it felt overwhelming. My advisor at Better Medi Care was so warm and patient that I actually looked forward to our calls."
IRImelda R.Green Valley, AZ
"They explained Part D in a way my wife and I finally understood. No rushing, no sales talk, just straight answers to every question we had."
TMThaddeus M.Prescott, AZ
"When my retiree coverage ended I had no idea what to do next. One phone call with Better Medi Care and I knew exactly which enrollment window applied to me."
BLBernadette L.Sedona, AZ

Questions

Common Medicare questions

What is the difference between Original Medicare and Medicare Advantage?

Original Medicare (Parts A and B) is run by the federal government. Medicare Advantage (Part C) plans are offered by private insurers approved by Medicare and often bundle hospital, medical and sometimes drug coverage together. An advisor can walk you through how each works.

When should I sign up for Medicare?

Most people first enroll during their Initial Enrollment Period, the 7-month window around their 65th birthday. Other windows, like the Annual Enrollment Period each fall, let you make changes later.

Does it cost anything to talk with an advisor?

No. There is no fee to request a call or ask questions. Any costs would come from a plan you decide to enroll in, and you are never obligated to enroll.

What is Part D?

Part D is Medicare prescription drug coverage. You can get it as a stand-alone plan alongside Original Medicare, or as part of many Medicare Advantage plans.

Can I keep seeing my current doctors?

It depends on the coverage you choose. Your advisor can help you check whether your doctors and pharmacies work with a plan before you make any decision.

Ready when you are

Share a few details and a licensed Better Medi Care advisor will reach out to talk through your Medicare questions.

8 a.m. - 8 p.m., 7 days a week